how-to-file-a-request.md

@@ -20,6 +20,16 @@ At all time you are able to see the status of your request. In the activities se
 
 The portal allows you to create a list of contacts (institution, person, address, ...) for the use in your transfer requests. If you edit an existing contact that has been used in a submitted transfer request, the submitted request will not change!
 
+### Email Notifications
+
+You will receive an email notification in these cases:
+* If there is a new question from management.
+* If data or biomaterial has been shipped.
+* If your request needs review.
+* If your request has been rejected.
+
+For general status updates, please log in and check the status of your transfer request.
+
 ### Edit registration
 
 The "Edit registration" page allows you to change your account details.