how-to-file-a-request.md

@@ -103,7 +103,7 @@ sequenceDiagram
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 1. The applicant files a new request. It starts in draft state, in which it is only visible to the applicant and can be edited and saved freely.
 2. When the request is ready for submission, the applicant clicks "Finalize". At this point, several validations are performed and the applicant is alerted, if any fields are not filled sufficiently. Until all validations pass, the applicant can edit his request and then click "Finalize" again.
-3. After successfully finalizing the request, the request goes to state "signable". The applicant is required to print out a condensed application form, sign it and upload the signed form in the portal. The upload is accepted only when the barcode of the application form can be read successfully. On success the request goes to state "signed" and will be processed by management. When experiencing any trouble on uploading the signed form, please contact us by mail.
+3. After successfully finalizing the request, the request goes to state "signable". The applicant is required to print out a condensed application form, sign it and upload the signed form in the portal. The upload is accepted only when the barcode of the application form can be read successfully. On success the request goes to state "signed" and will be processed by management. When experiencing any trouble on uploading the signed form, please contact us by mail (portal.support@p2n-sh.de).
 4. [Optional] The management is able to return the request to the applicant, when it requires a thorough revision to be accepted.
 5. [Optional] When the request is send back to the applicant, he has to revise it and the resubmit the request.
 6. Management will check the request and when satisfied, release it for further checks by the biobanks.